Machine Learning Riyadh Air and IBM Advance Collaboration to Redefine Travel Experiences AIT News Desk Mar 6, 2024 IBM announced the next steps in their collaboration with Riyadh Air, the digital-native airline currently scheduled to commence operations in early…
Technology Acquia Enhances Brand Management Capabilities Business Wire Feb 21, 2024 New integrations for Acquia’s digital asset management solution enable marketers to reuse high-quality assets faster across digital channels…
Technology IDnow Fraud Survey Reveals: 33 Percent of Brits Share Sensitive ID Documents Unprotected Online,… AIT News Desk Feb 21, 2024 33 Percent of Brits have shared scans or photos of an ID card, driving licence or passport via digital channels, such as social media or email,…
Technology Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences PR Newswire Feb 14, 2024 Google Cloud's data analytics capabilities and AI /ML technologies will drive innovation and improve operational efficiency Admiral, a leading…
Technology Data Finds FAST Apps Outperform Viewer Attention Benchmarks For Linear TV And Overall CTV AIT News Desk Feb 2, 2024 The report from VIZIO, Adelaide shows FASTs exceed CTV by +20% and Linear TV by +35%, which already garner stronger-than-average attention compared to…
Technology Sprinklr Optimizes Social Media Customer Service for Vueling Business Wire Oct 26, 2023 Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Vueling – a Spanish airline and…
Machine Learning Infosys and Google Cloud Expand Alliance to Help Enterprises Transform Into AI-First Organizations PRNewswire Oct 18, 2023 Infosys will train 20,000 practitioners on Google Cloud's generative AI technologies and launch Generative AI Labs to develop industry solutions and…
Machine Learning Kore.ai Launches Conversational AI-powered Voice Gateway on Genesys AppFoundry PRNewswire Oct 10, 2023 By integrating with Genesys Cloud CX, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at…
Machine Learning Innovid Launches Instant Optimization to Maximize Converged TV Campaign Performance Automatically PRNewswire Oct 10, 2023 As the Majority of Advertisers Plan to Increase Converged TV Spend, Innovid Closes the Gap Between TV Measurement and Campaign Optimization Using…
Customer Experience Journey Transforms Identity Authentication and Transaction Security with Webex by Cisco PR Newswire Sep 28, 2023 Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions Journey.ai, a…