Customer Experience Journey Transforms Identity Authentication and Transaction Security with Webex by Cisco PR Newswire Sep 28, 2023 Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions Journey.ai, a…
Machine Learning Alkami Launches First Engagement Artificial Intelligence Predictive Model for Financial Services… PR Newswire Aug 11, 2023 Alkami Technology,a leading cloud-based digital banking solutions provider for financial institutions in the U.S., has developed and launched an…
Machine Learning BT and Five9 Expand Partnership to Accelerate Cloud Adoption for Contact Centres Globally Business Wire May 5, 2023 BT and Five9, a leading provider of the intelligent CX Platform, announced that they are expanding their partnership to enhance the choice of contact…
Security Perception Point Partners with Cloudinary to Deliver Advanced Threat Protection for Customers PR Newswire Apr 3, 2023 Perception Point, a leading provider of advanced threat protection across digital channels, announced its partnership with Cloudinary, a leader in…
Cloud ON24 Scales Digital Engagement for Adobe Experience Cloud Customers Business Wire Mar 22, 2023 According to Gartner, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels by 2025. That’s why, ON24, a leading…
Technology Greenpenny Powers Green Energy Transition with Jack Henry AIT News Desk Jan 23, 2023 Jack Henry that greenpenny has selected Jack Henry to empower its mission of facilitating the green energy transition in the Midwest. Greenpenny is…
Technology Perception Point Launches Advanced Threat Protection and Rapid Remediation for Zendesk Customers AIT News Desk Jan 19, 2023 Perception Point, a leading provider of advanced threat protection across digital channels, announced that it has launched Advanced Threat Protection…
Technology Samsung and Sprinklr Partner to Reinvent the Shopping Experience AIT News Desk Jan 17, 2023 Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that Sprinklr is now an official Software…
Technology Conduent Customer Experience Management Data Analysis: Technology Consumers Remain in Chat Channel AIT News Desk Dec 22, 2022 During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from Conduent…
Technology 60% Of Consumers Abandon Purchases Due to Poor Website User Experience, Costing E-commerce Companies… AIT News Desk Dec 20, 2022 Storyblok, the content management system (CMS) category leader for 2022 that empowers both developers and content teams to create better content…