Digital Customer Experience

A unique Dual-Large Language Model (LLM) Safety System safeguards against misuse, abuse and failure, including hallucinations and jailbreaking TELUS…

The cloud services company, which offers its Solodev CMS in AWS Marketplace, provides solutions that are purpose-built for advertising and marketing…

TELUS International launches new generative AI solutions to mitigate bias and hallucinations, complementing the company’s existing competencies in…

Simform, a leading digital product engineering company based in the USA, is thrilled to announce that it has achieved the Amazon Web Services (AWS)…

Center will focus on CX solutions that enable hyper personalized and seamless customer engagement physically and in the metaverse TDCX , an…

Boost.ai, a Nordic Capital-backed global leader in conversational AI for enterprises, announced that Jerry Haywood is joining the company’s executive…

TaskUs, a provider of outsourced trust and safety and digital customer experience services to fast-growing technology companies, has announced a…

ISG Provider Lens report says enterprises are seeking different contact center services to address changes in business and consumer behavior…

TELUS Corporation and TELUS International, a leading digital customer experience innovator that designs, builds and delivers next-generation…

TDCX, , a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, has announced its entry into Türkiye…