IT and DevOps Survey Reveals Unified Observability Is Key Driver of IT Productivity and Digital Customer… AIT News Desk Jul 20, 2022 Unified View of Digital Infrastructure Is Critical for Overburdened IT Teams Trying to Achieve More with Less Resources Amidst an IT Staffing Crisis…
Machine Learning TELUS International AI Data Solutions Opens High-Tech Site in Ireland AIT News Desk Jul 19, 2022 US$1.5 million investment in Ballina, County Mayo further strengthens the company’s global leadership in AI data; TELUS International continues…
Apps SmartBear Answers Developers’ Call for All-in-one Web Browser and Mobile App Testing AIT News Desk Jun 22, 2022 Web and mobile app development converges; teams can reduce context switching and increase confidence in product quality with the harmonized product,…
Sales and Customer Support UPS And InterGlobe Enterprises Launch MOVIN To Transform Indian B2B Logistics Market AIT News Desk Jun 2, 2022 Atlanta-based logistics major, UPS and India’s trusted travel and hospitality conglomerate, billionaire Rahul Bhatia-led InterGlobe Enterprises…
Customer Experience Erin Lynch, Former R/GA Creative Exec Joins Hero Digital as Chief Creative Officer AIT News Desk Mar 28, 2022 Hero Digital, a leading digital customer experience transformation company, announced it has hired industry veteran Erin Lynch as its new Chief…
Customer Experience Klika Tech Achieves AWS Digital Customer Experience Competency Status AIT News Desk Mar 17, 2022 AWS has highlighted Klika Tech's specialized technical proficiency solving business’ customer engagement problems and experience accelerating the…
Customer Experience TaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the… AIT News Desk Dec 22, 2021 TaskUs, Inc., a leading digital outsourcing provider for high growth companies, has announced a strategic partnership with ASAPP, Inc., an artificial…
Customer Experience Cordial Now Available In AWS Marketplace AIT News Desk Aug 31, 2021 Cordial Becomes the First Cross-Channel Marketing Platform in the Digital Customer Experience Category in AWS Marketplace Cordial, a leading…
Automation NICE Transforms Digital Customer Experience With Launch of CXone SmartAssist the Industry’s Most… AIT News Desk Aug 4, 2021 Revolutionary digital Employee and Consumer Conversational AI solution delivers personalized intelligent self-service and accelerates…
Computer Vision TELUS International Acquires Playment, Firmly Staking Its Leadership in the Global Data Annotation… AIT News Desk Jul 6, 2021 Acquisition strengthens TELUS International’s ability to meet growing demand for diverse datasets that power artificial intelligence Playment’s…