Digital Customer Experience

Please tell us about your current role and the team / technology you handle in the company. As a Principal within the Digital Customer Experience…

Globys announced its development of a set of applications to automatically connect businesses using ServiceNow to their Communications Service…

Platform Improves Customer Experiences, Retention and Industry Ratings In an unprecedented development in the Customer Communications…

Maria Pardee brings two decades of experience in digital transformation and global integration TELUS International, a leading digital customer…

Financial institutions with a marketing mindset were better equipped to serve customers in response to COVID-19 Research conducted by Metia Group…

New centre is set to transform customer experience and drive improved loyalty, retention and advocacy TTEC Holdings, Inc. a leading digital …

OpsRamp, a modern SaaS platform for hybrid infrastructure discovery, monitoring, management, and automation, today announced new synthetic and cloud…

Equity Investment Signifies Momentum in Automated Business Insights for the Marketing Data Platform Adverity, a leading force in marketing data…

The Digital Experience Intelligence Leader Has Grown 70% Year-Over-Year Decibel, the leader in digital experience intelligence, has closed its Series…

Customer Experience Leaders Combine Technology and Services to Disrupt the Legacy Contact Center Ecosystem with Digital Engagement, Messaging and AI…