Digital Customer Service

Credit union is the first in the Pacific Northwest to offer a Spanish-speaking chatbot Glia, the customer interaction leader unifying Digital…

Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, and Illuma Labs…

Listerhill Credit Union has streamlined online member support with Glia, the leading provider of Digital Customer Service (DCS), offering seamless…

First-ever call center solution built for financial services enhanced with AI-driven automation and fintech integrations for accelerating digital…

Glia, the leading provider of Digital Customer Service (DCS), announced the successful launch of a Credit Union Service Organization or CUSO focused…

Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion…

NICE recognized in 2022 Gartner Critical Capabilities for Contact Center as a Service NICE announced that NICE has received the highest scores…

Glia, the leading provider of Digital Customer Service (DCS), announced that its digital-first solution is now accessible through Jack Henry's Banno…

Glia, the leading provider of Digital Customer Service (DCS), has appointed veteran Qualtrics executive and Danaher alum Paul Sheets as the Executive…

Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and…