Customer Experience HGS a Leader in the 2022 Gartner Magic Quadrant for Customer Service BPO AIT News Desk Mar 31, 2022 Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital CX, and business process management…
Customer Experience Simplr Study: Customer Service Increases Loyalty and Repurchase Rates for Restaurants, Even After… AIT News Desk Jan 19, 2022 “The State of Digital CX in Quick Service Restaurants in 2022” finds that great customer support increases customer loyalty, even when other elements…
Customer Experience TELUS International Opens Third Digital CX Delivery Center In The US., Expanding Into North… AIT News Desk Aug 24, 2021 The company plans to hire 600 team members by the end of 2021, in addition to up to 600 team members by the end of 2022 TELUS International will…