digital engagement

Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs  New Service Cloud innovations…

Acquisition adds digital communication and recycling education tools to Routeware Global’s integrated software solutions for smart cities and smart…

Veeva CRM and Vault PromoMats provide digital engagement and digital asset management capabilities to drive a personalized customer experience…

As Consumers Are Working From Home as a Result of the Pandemic, a New Interactive Direct Marketing Solution Is Born to Reach Audiences for a…

Chief Revenue Officer will support the SaaS company's continued growth and innovation. clean.io, the leading digital engagement security platform,…

Research Reveals that 50% of Employees Never Hear from Human Resources After Orientation and Employees Need Personalized, Data-Driven…

Avaya OneCloud CCaaS Helps Increase Conversions by 60 percent and Care Plan Engagement by 80 percent The COVID-19 pandemic exposed a looming…

Five9, Inc an industry-leading provider of the intelligent cloud contact center, announced that the company has entered into an alliance agreement…

Banks must earn consumer trust if they hope to provide lucrative advisory services as a cornerstone of their growth strategies The…

Andrew Hamel, EVP, Operations and Emerging AI Businesses, and Shani Higgins, SVP, Global Partnerships, join executive team LivePerson, Inc., a global…