IT and DevOps North America Survey Reveals Better Customer Data Essential to Digital Transformation AIT News Desk Nov 9, 2020 Quality data a top priority for improving digital engagement with HCPs as 88% of sales reps now use digital channels to reach providers Access to…
Analytics Cerillion Unlocks Full Value of CSP Data With Advanced Analytics and Insights AIT News Desk Nov 5, 2020 Cerillion announced the launch of Cerillion 8.2, the latest version of its Enterprise BSS/OSS suite, a standards-based monetisation and customer…
Martech Twilio Completes Acquisition of Segment AIT News Desk Nov 2, 2020 Twilio, the leading cloud communications platform announced the successful completion of its previously announced acquisition of Segment, the…
Investment City National Bank Chooses Qualtrics EmployeeXM to Prioritize People-Centric Solutions AIT News Desk Oct 29, 2020 Qualtrics, the leader in employee experience and creator of the experience management category, announced that City National Bank, one of the largest…
Financial Services ACI Worldwide and GOLDPoint Systems Partner to Deliver Integrated Bill Payments for Consumer Lending… AIT News Desk Oct 5, 2020 Partnership Addresses Growing Demand for Debit Card Bill Payments and Disbursement of Loan Proceeds ACI Worldwide, a leading global provider of…
Martech Twilio Arms Businesses for the Great Digital Acceleration at Signal 2020 AIT News Desk Oct 1, 2020 New Digital Engagement Channels Power the Shift From Physical to Digital Modern Contact Centre and Mobile Innovation Enable the Remote, Agile…
Financial Services Origin Bank Gains Lending Efficiency and an Improved Customer Experience With nCino AIT News Desk Sep 23, 2020 Origin implements the cloud-based nCino Bank Operating System, which helped the Bank support its clients and communities through COVID-19 nCino,…
Martech Genesys Announces Partnership with Adobe to Deliver Contextual Customer Experiences AIT News Desk Aug 27, 2020 Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalization, drive higher sales conversion rates…
Cloud SundaySky Announces Premier Partnership With Adobe to Accelerate CX Transformation AIT News Desk Aug 19, 2020 SundaySky’s Video Experience Platform activates Adobe Experience Platform to deliver emotionally intelligent, video experiences across customer…
Financial Services Origami Risk and Gradient AI Team to Offer Claims and Policy Modeling, Predictive Analytics… AIT News Desk Aug 13, 2020 Ready Access to AI-Driven Capabilities Can Help Insurers, TPAs and Self-Insured Organizations Drive Growth, Profitability, Efficiencies in…