Analytics Digitunity Survey Seeks to Understand How Organizations Work Together to Advance Digital Equity AIT News Desk Jun 16, 2022 Digitunity, a nonprofit organization dedicated to digital inclusion, invites organizations in the public and private sectors to share their…
Healthcare Management Normalizing Utilization and Pivot to Value-Based Care Delivery Models Present Opportunities for… AIT News Desk May 27, 2022 Call Center Customer Support and Digital Tools Emerge as Key Areas in Need of Improvement With pandemic-driven volatility in healthcare starting to…
Sales and Customer Support Toast Reimagines Quick-Service Restaurant Point-of-Sale to Help Restaurants Increase Throughput,… AIT News Desk Apr 18, 2022 Quick service restaurants on Toast outperformed reported industry average in YoY sales in 2021 On average, guests tip on 18% more transactions at…
Customer Experience Startek Partners with AI-Powered Noise Cancellation Solutions Leader Krisp to Enhance Agent and… AIT News Desk Apr 12, 2022 Startek, a global customer experience (CX) solutions provider, announced that it has entered into a partnership with Krisp, an AI-powered noise…
IT and DevOps Infosys Digital Radar 2022 Finds Technology Adoption Alone No Longer the Key to Unlocking Success… AIT News Desk Feb 8, 2022 Report finds companies can gain $357 billion in annual profits globally through people-focused transformation efforts and a commitment to ESG…
Education and Research GeoGebra for Open-Source Assessment Platforms AIT News Desk Feb 8, 2022 The architecture of assessment platforms in education are typically structured around global interoperable standards such as those of the IMS Global…
Martech ISG To Publish Report On Marketing Technology Providers Helping Firms Compete In New Customer… AIT News Desk Feb 4, 2022 Upcoming ISG Provider Lens™ report will evaluate digital tools and services for analyzing trends, reaching customers and maximizing results as buying…
Automation Predictions Series 2022: Interview with Param Kahlon, Chief Product Officer at UiPath Sudipto Ghosh Jan 18, 2022 Hi Param, please tell us about your current role at UiPath and how it evolved during the pandemic? I am Chief Product Officer at UiPath, and I’m…
Financial Services Fiserv Research Shows Digital Wallet Use Surging, Fintechs Key To Consumer Financial Experience AIT News Desk Dec 17, 2021 Nearly seven in 10 consumers used a digital wallet in the past 12 months Fintechs frequently fill gaps for services some financial institutions do…
IT and DevOps IDC FutureScape Highlights the Critical Transformations Enterprises Must Pursue to Compete in a… AIT News Desk Oct 27, 2021 International Data Corporation (IDC) announced its worldwide information technology (IT) industry predictions for 2022 and beyond. The predictions…