SaaS The Arrival of Accenture Google Cloud Business Group Heralds a New Chapter in Superlative CXs Sudipto Ghosh Jul 26, 2018 Accenture and Google Cloud Launch Business Group to Deliver Intelligent Enterprise Solutions and Transform Customer Experiences It's a heyday for…
SaaS Consumers are embracing AI and will reward organizations that offer more human-like AI experiences AIT News Desk Jul 9, 2018 While consumers prefer engaging with organizations through a mix of AI and humans, they would like AI to have more human-like qualities New…
Machine Learning Pega Unveils AI-Powered Self-Optimizing Campaigns for Refined Customer Engagement Sudipto Ghosh Jun 14, 2018 Pega Paves Path to One-to-One Marketing with Launch of Self-Optimizing Campaigns; New AI-powered Pega Marketing capability Smashes Through Campaign…
Technology Infosys Research: Business Leaders Adapt as Enterprise AI Moves Beyond Experimentation Yolande D'Mello Jan 23, 2018 Infosys Released Global Research On The Impact Artificial Intelligence (AI) Technology Implementations In The Enterprise Are Having On…