Automation Directly Announces Acquisition of AI Start-up Kylie.ai AIT News Desk Nov 14, 2019 Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support Directly, a leader in…
Automation Directly’s CX Automation Platform Puts Experts At the Heart of AI AIT News Desk Dec 27, 2018 Microsoft partners with Directly to deliver better customer service; CX Automation boosts CSAT up to 10%, while resolving up to 40% of support…
Machine Learning Directly Announces $20 Million Series B Funding with Participation from Microsoft Ventures AIT News Desk Apr 12, 2018 Investing Further in Crowd-Powered AI Platform for Customer Service Directly, a crowd-powered AI platform for customer service, announced a $20…