Machine Learning Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report AIT News Desk Aug 26, 2022 Verint The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories according to DMG…
Analytics NICE Named Global Market Share Leader for Interaction Analytics with Perfect Satisfaction Scores… AIT News Desk Sep 16, 2021 NICE announced that it has been recognized as the Interaction Analytics market share leader, based on a 39.4 percent share of seats by DMG Consulting…
Automation NICE Receives a Perfect Score From Customers For WFM Product Innovation, Vendor Satisfaction and AI… AIT News Desk Apr 20, 2021 Ranked as WFM market share leader for 12th consecutive year, NICE rated the sole recipient of perfect customer satisfaction scores for supporting AI…
News New Research Recognizes Verint for Top Customer Satisfaction Scores in AI and Customer Self-Service AIT News Desk Jul 13, 2020 Verint Intelligent Virtual Assistant Also Receives Highest Satisfaction Ratings for Product and Natural Language Understanding Verint Systems Inc.,…
Analytics NICE Named Market Share Leader for Contact Center Workforce Optimization AIT News Desk Jul 2, 2020 NICE Holds 40% Market Share, More Than Six Percentage Points Greater Than Nearest Competitor NICE announced that it has been recognized by DMG…
Analytics DMG Consulting Report Identifies Inference Solutions as the Global Market Share Leader for Virtual… AIT News Desk Jun 4, 2020 Intelligent Virtual Agent platform provider Inference Solutions is recognized as the global market share leader, based on number of customers, in the…
Analytics Sestek Speech Analytics Scores the Highest Overall Vendor Satisfaction Mark from Customers in DMG… AIT News Desk Dec 27, 2018 Customer Satisfaction Survey from DMG Consulting States That Sestek Speech Analytics Sets the Top Score in 8 Different Categories. Sestek announced…