e-commerce

According to a new market research report “Speech and Voice Recognition Market by Type (Speech and Voice Recognition), End User (Automotive,…

It is no surprise that the communications which garner the most attention are often the ones that pull on the heart strings. Just look at Nike/Colin…

The internet has changed the way entire industries do business and engage with their customer bases. B2B companies are a prime example. Many companies…

Gap Inc. announced the appointment of Mary Beth Laughton as president and chief executive officer of Athleta.  Laughton will begin her new role in…

What predictions do you have for e-retailers in 2019? In 2019, e-retailers who surface products that appeal to customers faster will have a…

Forrester’s CX Index methodology was used to benchmark the CX quality of 39 brands in six industries Walmart’s acquisition of Flipkart seems to be…

The acquisition of OfferLogic adds Google, Staples, GoDaddy, and Vistaprint to Rokt’s roster of world-class clients Rokt, the global leader in…

As soon as Artificial Intelligence (AI) entered the scene, it became a hot topic. Businesses are widely embracing AI technologies such as Machine…

New API Integration Enables Joint Customers to Quickly Connect the Two Solutions for Greater Efficiency Onfleet, the fastest-growing provider of…

Alibaba Also Agrees to Take a Minority Stake in NetEase Cloud Music NetEase, Inc. and Alibaba Group Holding Limited announced Alibaba's acquisition…