Education and Research With Balto Academy, Balto Makes It Easier Than Ever to Be a Real-Time Expert AIT News Desk Jan 24, 2022 Balto, the #1 Real–Time Guidance Platform for contact centers, has announced a new certification program that teaches its customers how to get the…
Analytics Project Haystack Announces 10th Issue of Connections Magazine and Haystack Essentials eLearning… AIT News Desk Jan 24, 2022 The Project Haystack Organization, a collaborative community addressing the challenge of utilizing semantic modeling and tagging to streamline the…