Guest Authors How Much Omnichannel Is Right For Your Business? Craig Witt Oct 3, 2019 Most Digital Marketing guidance today stresses the need to be “Omnichannel” or using a variety of different – and ideally, integrated – channels to…
News ZINFI Launches Advanced Do-It-Yourself Partner Relationship Management Capabilities to Accelerate… AIT News Desk Aug 24, 2018 Rapid Evolution of Channel Management Automation Creates Demand for Configurable PRM Applications That Enable Administrators and Users to Automate…
News KPMG and Google Cloud Contact Center Bring AI to the Center of Customer Service Experience Sudipto Ghosh Jul 25, 2018 KPMG's Intelligent Interactions Solution on Display at Google Cloud Next '18 Helps Clients Enrich the Customer Experience Using the Google Cloud…