Emplifi

 As a veteran leader in the customer engagement space, Hecht brings cross-industry experience in marketing, sales, and operations combined with…

The pet food supplier saw an immediate drop in the amount of time spent answering customer inquiries, allowing the brand’s consumer care team to…

Spring into success with Emplifi’s latest innovation momentum, designed to equip brands with the tools to enhance their customers' online…

Emplifi, the leading unified customer experience platform, released its Q4 2022 Social Media Benchmark report, providing in-depth data from thousands…

Brands will be able to use Emplifi’s Social Marketing Cloud to measure and manage organic performance on Snapchat Emplifi, the leading unified…

 Acquisition of Pixlee TurnTo is a perfect complement to Emplifi’s CX Platform, giving brands access to the user generated content, reviews…

Brands and retailers can now leverage live video calling from social, live video-powered care, plus immersive AR capabilities to further enhance…

Year-on-Year ad spend jumps 19% globally and 10% in Southeast Asia Airline and accommodation sectors see an increase in ad spend as…

Emplifi, a leading customer experience (CX) platform and member of Oracle PartnerNetwork (OPN), announced that its Social Commerce Cloud now…

Twitter: 51.05% of social media content, but only 1.94% of interactions Facebook: 29.06% of content and 60.26% of interactions…