Technology Employee Experience and Reskilling Investments Rise Amid Disruption Business Wire Apr 5, 2023 48% of respondents are prioritizing integration of modern technologies into existing processes to support a more modern workforce NTT DATA, a…
Technology Healthmine and Press Ganey Work Together to Enable Predictive Member Experience Insights for Health… Business Wire Mar 3, 2023 Press Ganey predictive insights will be integrated in Healthmine’s Stars CRM Platform to enable deeper understanding and action that enhance…
5G Technology Ossia Reveals the First-of-Its-Kind, Wirelessly Powered Cota Universal Base at 2023 CES AIT News Desk Jan 6, 2023 Ossia the company behind FCC-approved Cota Real Wireless Power the patented technology that delivers power over-the-air, at a distance, and without…
Machine Learning Bright Pattern Mobile Empowers Any Employee in the Enterprise to Improve CX AIT News Desk Sep 7, 2022 Bright Pattern Mobile allows remote and mobile employees, subject matter experts, and contact center agents to directly connect with customers on…
Bots/Intelligent Assistants EvaBot, The AI-Powered Relationship Building Assistant, Raises $10.83 Million To Amplify… AIT News Desk Aug 16, 2022 EvaBot's chatbot gathers information to help businesses personalize gifts that are actually meaningful and enjoyable to recipients, resulting in…
Education and Research Apromore Announces Predictive Process Monitoring Capabilities to Forecast Key Process Outcomes AIT News Desk Jul 27, 2022 Apromore, a leading provider of value-driven process mining software,announced the release of new capabilities to help enterprises predict process…
Customer Experience Press Ganey Advances Technology Via Acquisition Of Forsta, A Global Leader In Market Research,… AIT News Desk Apr 28, 2022 Forsta, a Leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, will gain scale and investment to further accelerate product…
Analytics New Data Reveals Enterprises Shifting Focus from Customer to Employee AIT News Desk Feb 18, 2022 Inpixon, the Indoor Intelligence company, announced the results of its annual State of Indoor Intelligence Report. Findings from the 2022 report…
Education and Research Banner Health Strengthens Employee Well-Being Education And Support Program With LifeSpeak AIT News Desk Dec 8, 2021 LifeSpeak Selected as Digital Mental Health and Well-being Platform Provider for One of the Largest Nonprofit Health Systems in the United States…
Voice 3CLogic Selected To Provide Voice And SMS Services For Nissan’s HR Service Center AIT News Desk Dec 7, 2021 3CLogic, the leading voice-enabling and cloud contact center platform solution for ServiceNow, announced the selection of its platform by Nissan, one…