Customer Experience SMG Launches Dynamic Assistance Capability to Help Brands Improve the Digital Experience and… AIT News Desk May 17, 2022 Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has enhanced its digital…
Cloud Unit4 Appoints Tania Garrett as Chief People Officer AIT News Desk May 16, 2022 Unit4, a leader in enterprise cloud applications for people-centric organizations, announced the appointment of Tania Garrett as Chief People Officer.…
SaaS WorkForce Software Earns the Leadership Position and Defines the Future of Modern WFM in Nucleus… AIT News Desk May 3, 2022 WorkForce Software earns the #1 position for delivering advanced capabilities and rapid time to value to its customers by enabling employee…
Education and Research Udemy Earns USA Great Place to Work Certification AIT News Desk May 2, 2022 Designation means Udemy is One of the Best Companies to Work for in the Country Udemy, a leading destination for learning and teaching online,…
HR Technology Workday Global Survey: Finance, HR, and IT Leaders Reveal Top Barriers to Digital Transformation… AIT News Desk Apr 30, 2022 Workday, Inc., a leader in enterprise cloud applications for finance and human resources, published the results of its latest digital transformation…
Customer Experience Press Ganey Advances Technology Via Acquisition Of Forsta, A Global Leader In Market Research,… AIT News Desk Apr 28, 2022 Forsta, a Leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, will gain scale and investment to further accelerate product…
Customer Experience New Qualtrics Employee Experience ID Boosts Recruiting and Retention Through Personalization AIT News Desk Apr 27, 2022 Employee Experience ID offers a unified view of every employee’s experience to build trusted relationships between employers and employees Qualtrics,…
Customer Experience Medallia Acquires CXTeam to Accelerate Growth in Latin America AIT News Desk Apr 22, 2022 Strategic acquisition increases Medallia’s leadership in one of the fastest-growing customer experience markets in the world Medallia, Inc., the…
Security Socrates AI Successfully Completes SOC 2 Type 2 Certification AIT News Desk Apr 19, 2022 Socrates AI, a leading employee experience platform, announced the renewal of its SOC 2 attestation in accordance with the industry-leading Trust…
Customer Experience IHG Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment AIT News Desk Apr 15, 2022 Medallia, Inc., the global leader in customer and employee experience, announced that IHG Hotels & Resorts has selected the leading intelligent…