Machine Learning Zendesk Names Shashi Upadhyay as President to Lead Product, Engineering, and AI PR Newswire Dec 11, 2024 AI innovator's efforts will focus on building exceptional products that enable customers to deliver outstanding experiences Zendesk has named…
Machine Learning Kore.ai’s ‘AI for Work’ Accelerates AI Adoption and Business Outcomes Across… PR Newswire Dec 4, 2024 Uniquely Combines Role-Based Enterprise Search, Business Workflow Automation, and Multi-Agent Orchestration in one Secure Platform Kore.ai, a…
Machine Learning ServiceNow Advances Autonomous, Responsible AI on the Now Platform With New GenAI and Governance… Business Wire Nov 13, 2024 New Now Assist capabilities drive greater visibility and controls with AI Governance offering for secure and compliant AI practices Native…
Machine Learning AI Meets Empathy: NRC Health Launches First AI-enabled Solutions to Elevate Healthcare Experience Business Wire Aug 23, 2024 Today, at NRC Health’s 30th annual conference, Human Understanding Beyond | HUB24, the organization debuted healthcare’s most comprehensive…
Customer Experience Decoding the “X” Factor in Healthcare Industry: Qualtrics’ Dr. Adrienne Boissy… Sudipto Ghosh Apr 19, 2024 The XM platform is used by healthcare leaders to understand what people are saying about your organization, wherever they are saying it. The …
Machine Learning Qualtrics Launches Three New AI-Powered Suites for CX, EX, and Research Sudipto Ghosh Apr 5, 2024 In the modern customer service realm, it's an established norm that a great employee experience (EX) leads to an excellent customer experience (CX).…
Machine Learning InterVision Launches ConnectIV CX to Revolutionize Customer and Agent Experience PRNewswire Mar 7, 2024 ConnectIV CX Powers Next-Generation CX with AI and Machine Learning InterVision, a leader in managed cloud services, announced the launch of…
Technology Perceptyx Releases New AI-Powered Insights to Transform the Employee Experience AIT News Desk Jan 31, 2024 Platform update empowers managers to drive change and deliver impact As the global leader in employee experience (EX) transformation, Perceptyx …
Technology Australian Workplaces Go Digital to Meet New Demands Business Wire Oct 3, 2023 Enterprises embrace new technologies for communication, collaboration and support as remote work changes employee experience, ISG Provider Lens…
Machine Learning Supply Chain Industry Leaders Embrace AI or Get Left Behind PR Newswire Sep 29, 2023 Technology, Energy and Logistics Leaders Gathered for GROUNDBREAKERS 2023 Prologis,the global leader in logistics real estate its annual…