Technology 65% of Consumers Say Negative Customer Service Interactions Motivate Them to Consider Switching… AIT News Desk Feb 2, 2023 Medallia,the global leader in customer and employee experience, announced the findings of its new report: The New Customer Expectations for the…
Natural Language Sinequa Transforms the Employee Experience with Workplace Search AIT News Desk Feb 1, 2023 Sinequa’s Workplace Search is an advanced, turnkey solution that helps companies solve their ever-growing information findability challenges.…
Technology LumApps Introduces QR Code Login Feature for Mobile App AIT News Desk Jan 31, 2023 New tool enables organizations to engage frontline workers by generating personalized, time-limited invitations that automatically sign employees into…
Technology Medallia Supports Schneider Electric in Boosting Customer Satisfaction with Real-Time, Personalized… AIT News Desk Jan 27, 2023 Medallia, the global leader in customer and employee experience has partnered with Schneider Electric, the global leader in energy management and…
Technology Very Rebrands to Reflect Their Partner-first Process AIT News Desk Jan 23, 2023 Very, an IoT technology firm led by a team of expert problem solvers, announced a rebrand that reflects their partner-first approach to delivering…
Technology SelectBlinds Chooses Medallia For Customer Experience AIT News Desk Jan 11, 2023 Medallia, the global leader in customer and employee experience, announced that SelectBlinds has selected Medallia as its experience platform of…
Technology 5 Ways AI Can Positively Impact The Employee Experience Jeff Broth Jan 2, 2023 For many companies, keeping employees engaged, motivated, and productive is far from an easy feat. Whether due to remote working arrangements, busy…
Machine Learning Potential Role of AI and Machine Learning in Employee Experience Management AIT Staff Writer Dec 26, 2022 A decade ago, no one could have envisioned (even remotely), how AI was going to change the dynamics of the tech world. In layman’s language, the…
Technology Groupe Pierre & Vacances Center Parcs Chooses Medallia For Customer Experience AIT News Desk Dec 19, 2022 Medallia, the global leader in customer and employee experience,announced that Groupe Pierre & Vacances Center Parcs has selected Medallia as its…
Machine Learning Mondelēz International Expands Partnership With HCLTech to Supercharge Digital Workplace… AIT News Desk Dec 13, 2022 HCLTech’s automation and artificial intelligence solutions to enhance cybersecurity and employee experience at one of the world’s largest snack…