employee experiences

In today’s fast-evolving economic landscape, financial services organizations are feeling the pressure to innovate. With global inflation, rising…

AI represented more than 10% of Genesys Cloud bookings during the period Genesys, a global cloud leader in AI-powered experience…

Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple…

Day 2 At The Qualtrics X4 Summit (#QualtricsX4) What an epic close to day 2 of QualtricsX4. Big thanks to the Backstreet Boys for their show-stopping…

With unparalleled automation capabilities powered by GenAI, the partnership will deliver optimized efficiencies and business outcomes, while…

New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce…

Sentient Machines, a fully AI-driven omni-channel conversation platform, now combines with Genesys Cloud for game changing actionable insights to…

Genesys recognized as a worldwide leader for general-purpose conversational AI Genesys, a global cloud leader in AI-powered experience…

Research suggests more organizations realize the network’s impact on broader business objectives but opportunity remains to unlock full potential…

Infosys, a global leader in next-generation digital services and consulting, announced a new collaboration with Walmart Commerce Technologies to help…