employee experiences

Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, unveiled Avaya Experience Builders, globally aligning…

Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…

EMG3, Promerica Health & Confidential Consumer merge to create seamless activations TideSmart Global announced it is consolidating its…

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, appointed Todd Zerbe as Senior Vice President of…

ProV International, the award-winning global technology consulting firm, is bringing about far-reaching changes in the way technologies are used. The…

With the selection of NICE Nexidia Analytics and Engage, BT adopts NICE solutions as the standard for customer service operations across consumer…

Now Platform® Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast…

Qualtrics DEI Solution enables HR leaders to use experience data to identify DEI experience gaps and actively create a more diverse and inclusive…

Companies to Establish a Joint Innovation Lab to Accelerate Customers’ Ability to Build, Run, Manage, Connect, and Protect Applications Across…