Browsing Tag

ESM

Digitalization Boosts Demand for Unified ESM Platforms

Business Wire Mar 28, 2023

Expanding scope of ESM software helps companies streamline complex processes, manage digital assets across multiple functions, ISG Provider Lens…

Analytics

Enterprise Service Management Shatters Corporate Silos

AIT News Desk Mar 29, 2022

ESM that spans IT, business and corporate functions prepares companies for an all-cloud future, ISG Provider Lens report says Enterprises should…

Machine Learning

Espressive Selected by DXC Technology to Automate Resolution of IT Issues

AIT News Desk Mar 22, 2022

Leading AI-based Virtual Support Agent Barista Embedded into DXC Modern Workplace to Deliver Immediate Help for Customers, Fastest Time-to-Resolution,…

HR Technology

Espressive Introduces Barista Conversational Surveys and Smart Ticketing

AIT News Desk Aug 3, 2020

Advancements in AI-Based Virtual Support Agent Barista Improve MTTR and Employee Satisfaction while Accelerating Digital Transformation During Times…

Security

Espressive Completes SOC 2 Examination, Demonstrates High Standards

AIT News Desk Jun 11, 2020

Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced it has successfully completed a Type 2…

Automation

Micro Focus Celebrates 133 Percent Growth of Service Management Automation X (SMAX) Customers over…

AIT News Desk Nov 11, 2019

SMAX as a Service (SaaS) Coming this Month to Expand Deployment Options Micro Focus announced that the Service Management Automation X (SMAX)…