Experience Management

Michael Kugler will be appointed as the new chief executive officer effective October 1, 2021, at Contentserv, the software company specializing in…

Reputation, the global leader in reputation experience management, announced that Andrew Geisse will join the organization as vice president of sales,…

Qualtrics the leader and creator of the Experience Management (XM) category, announced that the School Board of the City of Virginia Beach, Gwinnett…

Combined reach and capabilities create one of the world’s most comprehensive brand experience solutions NielsenIQ, the industry leader in global…

Qualtrics, the leader and creator of the Experience Management (XM) category, is launching EX25, a new framework designed to help employers regularly…

- Freshworks survey, conducted by Opinium, reveals complexities of global customer experience expectations - 63% of consumers expect brands to know…

Leaders from the retail, automotive, academic, travel and hospitality, technology, financial, insurance and health care industries trust Qualtrics to…

Qualtrics, the world's No. 1 Experience Management (XM) provider and creator of the XM category, and the Society for Human Resource Management (SHRM),…

New Metrics will resell Medallia software and provide professional services to customers in the region Medallia, the global leader in customer and…

New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…