Medallia Partners With New Metrics to Expand Operations in the Middle East
New Metrics will resell Medallia software and provide professional services to customers in the region
Medallia, the global leader in customer and…
Browsing Tag
Experience Management
Qualtrics and Genesys Form Partnership to Help Companies Deliver Customer Service Experiences
New alliance gives companies a comprehensive view of the customer service experience, based on sentiment and service history, to improve retention and…
Ardent Health Services Chooses Qualtrics To Transform Patient Experience
Qualtrics the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced that Ardent Health Services, one of the…
SurveyMonkey Parent Company SVMK Inc. Relaunches as Momentive
Momentive is a new kind of experience management company offering customers powerful enterprise solutions built for speed and agility, redefined AI,…
EY Wins 2021 SAP Pinnacle Awards for Partner of the Year in SAP Business Technology Platform and…
- EY has been recognized by SAP for the eighth consecutive year
- EY spotlighted as a finalist in five categories
EY announces that it has received…
Mitsubishi Electric Enhances Workplace with Qualtrics EmployeeXM for Improved Employee Experiences
Tokyo-based Mitsubishi Electric Corporation will use Qualtrics Experience Management Platform to improve employee engagement around the world…
Qualtrics Introduces New Customer Care Command Center for Optimal Customer Service Team Performance
The command center empowers customer service agents to deliver great experiences that lead to higher customer satisfaction and retention
Qualtrics,…
Qualtrics Launches Candidate Experience to Help Organizations More Effectively Recruit Top Talent
Qualtrics help companies understand what candidates are thinking and feeling throughout the hiring process and take action based on that data…
New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work
More than 50% of workers believe they have been more productive working remotely, and 35% of employees actually feel more connected with co-workers…
Qualtrics Unveils XM/OS: The Operating System for Experience Management in the New World of Work
XM/OS includes three core services that empower organizations to quickly understand customers' and employees' needs, and adjust experiences in…
