Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT Staff Writer Jan 19, 2024 This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Technology Five9 Announces Availability of Intelligent CX Platform on Google Cloud Marketplace Business Wire Jan 18, 2024 Five9 solution gives customers the benefits of AI and automation on Google Cloud Five9, provider of the Intelligent CX Platform, announced the…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT News Desk Nov 13, 2023 This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Technology Verint and Five9 Announce New Research on the Modern Evolving Contact Center Business Wire Aug 17, 2023 Co-sponsored Research Reveals Trends on the Evolving Customer and Demands for More Personalized Experiences from Contact Centers Verint, The…
Technology WTG and Five9 Announce New Strategic Partnership to Drive Digitization and Customer Experience Business Wire May 11, 2023 The partnership is helping enterprises move to the cloud and bring fluid experiences to the customers. Five9, a leading provider of the…
Technology Medallia Announces Partnerships to Enhance Agent Assistance for Customer Service Business Wire May 2, 2023 Improve agent and customer experiences with conversation intelligence and real-time experience insights Medallia, the global leader in customer…
Machine Learning Five9 Introduces Agent Assist 2.0 with AI Summary powered by OpenAI Business Wire Mar 29, 2023 With the new release, Five9 is delivering on its strategy to leverage best of breed Large Language Models to “democratize” new areas of contact…
Cloud Five9 Empowers Agents to Deliver More Fluid Experiences with Support for Microsoft Dynamics 365… Business Wire Mar 27, 2023 Five9, a leading provider of the intelligent CX Platform, announced a new version of the Five9 Adapter for Microsoft Dynamics 365, which includes…
Machine Learning Five9 Expands Partnership with Invoca to Provide Deeper Insight into Customer Journeys Business Wire Mar 27, 2023 This expanded partnership enables Five9 to resell Invoca PreSense, delivering a solution that provides contact center agents with a complete,…
Natural Language Qualtrics and Five9 Partner to Improve the Contact Center Experience for Agents and Customers Business Wire Mar 9, 2023 Qualtrics and Five9 announced a partnership to integrate Five9’s industry-leading cloud contact center solutions with Qualtrics Frontline Care. The…