Machine Learning Forethought Introduces Autoflows, Ushers in AI-First Customer Support Business Wire Sep 22, 2023 Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows,…
Machine Learning Forethought Announces New Open Source Developer Platform, AutoChain Business Wire Aug 11, 2023 Platform Makes it Easier for Developers to Fully Customize Generative LLM Agents Forethought, the leading generative AI for customer support…
Machine Learning Forethought Launches Discover to Enable Proactive Insights and Data-Driven Decision-Making AIT News Desk Sep 8, 2022 Discover equips support teams with actionable analytics to maximize ROI and drive growth Forethought, the Human-Centered AI Platform,announced the…
Bots/Intelligent Assistants Forethought Launches Assist Automations, Enhancing the Agent Experience With Automated Workflows AIT News Desk Aug 24, 2022 Forethought, the human-centered AI platform, announced the launch of a new feature to its Assist product, which supports customer service agents by…
Machine Learning Forethought Announces Enhancements to AI Platform with the General Availability of Workflow Builder AIT News Desk Jun 3, 2022 Workflow Builder Provides Personalized Experience, Reduces Customer Churn Forethought, the human-centered AI platform, announced Workflow Builder…
Automation Forethought Enhances Omnichannel Support with Zendesk Sunshine Conversations Integration AIT News Desk Mar 17, 2022 Forethought, the human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically answers common…
Systems & Languages Forethought’s AI Agent Agatha Now Supports More Than 100 Languages Globally AIT News Desk Jun 3, 2021 AI Enterprise Innovator Can Now Respond to Customer Support Tickets in Almost Any Language Forethought, an AI enterprise company, announced…
News Daily AI Roundup: The 5 Coolest Things On Earth Today AIT Staff Writer Nov 26, 2020 AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Sales and Customer Support Tech Leaders Come Together to Build Out the Future of AI in Customer Support AIT Staff Writer Nov 25, 2020 Forethought, an AI enterprise company, unveiled its Customer Advisory Board. The group comprises industry leaders that advise on the future of AI in…
Investment AI For The Enterprise Innovator, Forethought, Raises $17 Million Series B Featuring Tech &… AIT News Desk Oct 29, 2020 Initial Customer Support AI, Agatha, Sees Explosive Growth and Rapidly Expands Mission to Make Every Worker in the Enterprise a 'Genius'…