Forrester

Service helps leaders anticipate and manage cybersecurity risks and deploy the right security technology to protect business reputation To help firms…

The five services for B2B marketing leaders will help them drive measurable growth, client retention, and advocacy.  Forrester introduces a number of…

 Deloitte announced that it has been named a Leader in Forrester's recent report, The Forrester Wave: Application Modernization And Migration…

Company receives highest possible scores in 12 criteria including Testing & Optimization, Product Vision, Market Approach, and Supporting Product…

Humana ranked No. 1 among Health Insurers for customer experience (CX) quality in Forrester’s proprietary 2021 US CX Index survey. The ranking was…

Recognized AI expert and industry analyst to share insights and recommendations for operationalizing artificial intelligence in upcoming webinar…

With irreversible changes to how the world does business over the past year, support leaders now say that customers will prefer conversational,…

According to new research unveiled at Forrester's B2B Summit North America, the pandemic has dramatically changed B2B buying behaviors. The number of…

Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs  New Service Cloud innovations…

RoboMQ achieves certification of its connectors by ServiceNow on its no-code, UX based API and data integration platform RoboMQ, recognized by…