New Study Debunks Five Common Myths Holding Enterprises Back From AI Success
Recognized AI expert and industry analyst to share insights and recommendations for operationalizing artificial intelligence in upcoming webinar…
Browsing Tag
Forrester
Rising Customer Expectations Drive Demand for Messenger-Based, Conversational Support Experiences
With irreversible changes to how the world does business over the past year, support leaders now say that customers will prefer conversational,…
Forrester Reports, COVID-19 Pandemic Dramatically Altered B2B Buying Behaviors
According to new research unveiled at Forrester's B2B Summit North America, the pandemic has dramatically changed B2B buying behaviors. The number of…
Salesforce Reimagines Service Cloud to Transform Customer Service From Anywhere
Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs
New Service Cloud innovations…
RoboMQ Offers Certified ServiceNow Integration Connectors on Connect iPaaS
RoboMQ achieves certification of its connectors by ServiceNow on its no-code, UX based API and data integration platform
RoboMQ, recognized by…
Mapp Survey: Lack of Customer Knowledge Hurting CX Initiatives
According to the latest Mapp survey, the lack of customer insights is the biggest challenge to a successful customer experience strategy for 54% of…
Top Three Most Influential Analysts for Global Tech Companies
According to the latest survey commissioned by B2B technology PR agency CCgroup, the three most influential analysts groups for Telco technology…
Integrate Launches the Demand Acceleration Platform to Enable Buyer-Driven, Omnichannel Marketing
Precision Demand Marketing Empowers Digital-First Era of B2B Marketing
Integrate, the leader in B2B Precision Demand Marketing (PDM),…
Quixy Recognized in Forrester’s Now Tech: General-Purpose Low-Code Development Platforms for Q1 2021
Quixy, one of the leading no-code application development and business process automation platforms, is excited to announce its inclusion in …
BitSight Recognized as a Leader in Cybersecurity Risk Ratings Platforms Report by Independent…
BitSight, the Standard in Security Ratings, announced that it has been named a Leader in The Forrester New Wave: Cybersecurity Risk Ratings Platforms,…
