Freshworks Expands Enterprise Service Management to Power All Business Functions
Freshservice for Business Teams has doubled in ARR as an add-on to Freshservice ITSM and is now available as an independent product for non-IT…
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AI Becomes Mainstream in Delivering Delightful IT Service Management
A new survey conducted by IDG and commissioned by Freshworks finds 93% of businesses plan to use AI to streamline their help desk systems…