Technology AWS Signs Collaboration Agreement with Freshworks to Expand AI-Enhanced Software as a Service GlobeNewswire Jan 30, 2024 Freshworks Inc. announced that it has signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to develop and expand…
Machine Learning Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates AIT Staff Writer Jan 8, 2024 This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …
Technology Zuper and Freshworks Join Forces for Exceptional On-the-Go Customer Experiences Cision PRWeb Jan 5, 2024 Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, announced an integration with Freshworks…
Technology Enhancing Customer and Employee Happiness with Freshworks AI-driven software GlobeNewswire Jan 3, 2024 Freshworks Inc. has announced that its customer Monos, a high-end online luggage retailer, has completed a digital transformation of its customer…
Technology Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer PRNewswire Nov 29, 2023 Freshworks Inc. announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer. She will be responsible for leading…
Technology On-Demand Delivery Platform Lalamove Adopts Freshworks Products for Greater Efficiency GlobeNewswire Nov 23, 2023 Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up…
Machine Learning Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration GlobeNewswire Aug 9, 2023 Freshworks announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging,…
Machine Learning Freshworks Unveils New Generative AI Enhancements Across Product Lines to Power Greater Business… GlobeNewswire Jun 22, 2023 Freshworks announced Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace. The…
Machine Learning Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality… GlobeNewswire Mar 23, 2023 Freshworks’ extends its Freddy artificial intelligence strategy with the latest GPT large language models Freshworks announced new GPT-based…
Technology Freshworks Software Enables Digital Transformation for The Indian Public Sector GlobeNewswire Feb 20, 2023 Freshworks, announces that multiple public sector customers in India use Freshworks software to better engage and support the country’s citizens.…