Customer Experience HelloFresh Partners with Medallia to Transform Contact Center and Improve Customer Experience AIT News Desk Sep 27, 2022 After seamless deployment, global meal-kit company is ready to unlock insights with speech analytics, frontline engagement, and quality monitoring…
Customer Experience Medallia Launches Frontline Engagement and Quality Management App on Salesforce AppExchange AIT News Desk Sep 21, 2022 New Salesforce integration seamlessly triggers real-time, post-interaction surveys from Service Cloud Medallia, the global leader in customer and…