News Evolve IP Named To The Gartner Magic Quadrant for Contact Center as a Service AIT News Desk Nov 18, 2020 Award-Winning Solution Uniquely Integrates Omnichannel Contact Center, Microsoft Teams, and Business Applications into a Unified Agent Workspace…
SaaS Zoom Named a Leader in Two Gartner 2020 Magic Quadrants: Meeting Solutions and Unified… AIT News Desk Nov 18, 2020 Celebrating Fifth Consecutive Year in the Leaders Quadrant for Meeting Solutions; Named a Leader during its First Year Included in the Magic Quadrant…
Sales and Customer Support Tact.ai Named a Sample Vendor in Gartner’s Hype Cycle for Life Sciences Commercial Operations,… AIT News Desk Nov 18, 2020 Tact.ai Was Also Recognized as a Sample Vendor in Three Categories in Gartner's Hype Cycle for CRM Sales Technology, 2020. Tact.ai, the…
SaaS Fuze Named a Visionary in the 2020 Gartner Magic Quadrant for Unified Communications as a Service AIT News Desk Nov 18, 2020 Fuze recognized for its ability to execute and completeness of vision for the eleventh consecutive time in this Magic Quadrant report Fuze, the…
Cloud NICE inContact Named a Cloud Contact Center Leader by Gartner AIT News Desk Nov 16, 2020 NICE inContact positioned highest for Ability to Execute in the Leaders quadrant of the Gartner 2020 Magic Quadrant for Contact Center as a Service…
Sales and Customer Support Talkdesk a Leader in 2020 Gartner Magic Quadrant for Contact Center as a Service AIT News Desk Nov 16, 2020 Talkdesk, Inc., the cloud contact center for innovative enterprises, announced its recognition as a Leader by Gartner in the inaugural multi-regional…
Machine Learning Skedulo Optimizes ‘Skedulo MasterMind’ to Meet Increased Demand and Complexity for the Deskless… AIT News Desk Nov 14, 2020 Innovations to its intelligent scheduling engine will enable more time- and cost-effective scheduling to increase productivity and work outputs…
SaaS Content Guru Positioned as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a… AIT News Desk Nov 12, 2020 Content Guru, global innovator in cloud contact center solutions, has been positioned by Gartner in the Challenger quadrant of the 2020 Gartner Magic…
Cloud Genesys Named a Leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service AIT News Desk Nov 12, 2020 Cloud Customer Experience Provider Recognized as a Leader in Worldwide Report Genesys, the global leader in cloud customer experience and contact…
Security Lumu Introduces Lightweight Solution to Improve Security for Remote Workforce AIT News Desk Nov 10, 2020 New Lumu Agent for Windows Works Silently to Measure Remote Worker Compromise Levels in Real Time Lumu, creators of the Continuous Compromise…