Cloud Commerce.AI Platform Now Available on Genesys AppFoundry AIT News Desk Feb 15, 2022 Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated…
Cloud eGain Knowledge Hub Now Available On Genesys AppFoundry AIT News Desk Nov 1, 2021 Embedded in the Genesys Cloud CX platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower…
Analytics Awaken Intelligence’s Dynamic Call Scripting and Intelligent Agent Guidance Platform Now… AIT News Desk Jun 23, 2021 Awaken Intelligence combines market-leading contact center technology with Genesys Customer Experience Platform to provide Genesys customers with a…
Life Sciences Sensentia Health Plan AI Solution Now Available on the Genesys AppFoundry AIT News Desk Mar 26, 2021 Sensentia's Agentsense Solution Combines With Genesys Customer Experience Platform to Improve Health Plan Members' Experience Sensentia, a…
Cloud Help Lightning Remote Assistance Software Now Available on Genesys AppFoundry AIT News Desk Mar 16, 2021 Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help…
Martech Mindsay Launches AI Chatbots on Genesys AppFoundry AIT News Desk Feb 24, 2021 Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents Mindsay’s customer service automation…
SaaS IPsoft’s Amelia Now Available on Genesys AppFoundry AIT News Desk Jul 17, 2020 New AI integration for Genesys Cloud enables businesses to deploy digital customer care employees for faster resolutions and reduced wait times …
Chatbots & Intelligent Assistants IST Networks BOTTER Chatbot Now Available on the Genesys AppFoundry AIT News Desk Jan 30, 2020 New integration for Genesys Cloud enables businesses to leverage enterprise-grade chatbot framework to provide seamless, engaging and automated…
News Daily AI Roundup: The Top Coolest Things on Earth Today AIT Staff Writer Jan 16, 2020 Today’s Daily AI Roundup covers the latest Artificial Intelligence announcements on AI capabilities, AI mobility products, Robotic Service,…
Computing MindTouch Knowledge Management Solution Now A Premium Client Application on Genesys AppFoundry AIT News Desk Jan 16, 2020 MindTouch Combines With Genesys Cloud to Give Customers a Fast and Effective Way for Agents to Access Knowledge Resulting in Improved Service,…