Cloud Daon IdentityX Voice Biometric Authentication Now Available for Genesys Cloud CX via New AudioHook… AIT News Desk Sep 12, 2022 Avtex to support deployment of Daon IdentityX to Genesys Cloud CX customers Daon, the Digital Identity Trust company, announced the availability…
Customer Experience ValidSoft’s Trusted eXperience Now Available on Genesys AppFoundry AIT News Desk Sep 8, 2022 ValidSoft, announced its Trusted eXperience is now available on the Genesys AppFoundry, the industry's largest dedicated marketplace focused on…
Automation Uniphore Solutions Now Available as Genesys Premium AppFoundry Application AIT News Desk Jun 20, 2022 Leading conversational AI provider brings cost savings to Genesys customers Uniphore, the leader in Conversational Automation, announced that…
Cloud Balto Real-Time Guidance Now Available as Premium App on Genesys AppFoundry AIT News Desk Jun 8, 2022 Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…
Cloud Commerce.AI Platform Now Available on Genesys AppFoundry AIT News Desk Feb 15, 2022 Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry's largest dedicated…
Cloud eGain Knowledge Hub Now Available On Genesys AppFoundry AIT News Desk Nov 1, 2021 Embedded in the Genesys Cloud CX platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower…
Analytics Awaken Intelligence’s Dynamic Call Scripting and Intelligent Agent Guidance Platform Now… AIT News Desk Jun 23, 2021 Awaken Intelligence combines market-leading contact center technology with Genesys Customer Experience Platform to provide Genesys customers with a…
Life Sciences Sensentia Health Plan AI Solution Now Available on the Genesys AppFoundry AIT News Desk Mar 26, 2021 Sensentia's Agentsense Solution Combines With Genesys Customer Experience Platform to Improve Health Plan Members' Experience Sensentia, a…
Cloud Help Lightning Remote Assistance Software Now Available on Genesys AppFoundry AIT News Desk Mar 16, 2021 Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help…
Martech Mindsay Launches AI Chatbots on Genesys AppFoundry AIT News Desk Feb 24, 2021 Mindsay’s chatbots integrate with Genesys Cloud to provide a better customer experience and empower agents Mindsay’s customer service automation…