Technology Genesys Announces Executive Leadership Appointments AIT News Desk Dec 10, 2022 Genesys, a global cloud leader in experience orchestration, announces changes to its executive leadership team. Olivier Jouve transitions to the…
Analytics CallMiner Introduces New CCaaS Integrations to Enhance Real-Time Analytics Capabilities AIT News Desk Aug 22, 2022 CallMiner, the leading provider of conversation intelligence to drive business improvement, announced new integrations with Genesys Cloud CX and…
Cloud transcosmos Starts Offering all-in-one CX Platform Genesys Cloud CX AIT News Desk Jun 16, 2022 transcosmos inc. hereby announces that the company has started offering a cloud contact center platform, Genesys Cloud CX provided by Genesys Cloud…
Cloud 8×8 and Genesys Partner to Integrate 8×8 Cloud Unified Communications with Genesys Cloud… AIT News Desk Apr 13, 2022 New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty 8x8, Inc. a…
Cloud Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on… AIT News Desk Sep 21, 2021 Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center…