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Genesys Cloud

Avtex Improves Internal and Client Experiences with Genesys Cloud

AIT News Desk Jun 29, 2020

To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it…

AIT News Desk Jun 18, 2020

Powered by AWS, Genesys Cloud improves customer engagement for companies of all sizes worldwide Amazon Web Services, Inc. (AWS), an Amazon.com…

AIT News Desk May 8, 2020

New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…

AIT News Desk Mar 11, 2020

Unifies customer experience across multiple contact centers to improve customer satisfaction ENGIE France BtoC innovates daily to become the global…

AIT News Desk Feb 20, 2020

Customer experience industry’s most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global…

AIT News Desk Jan 16, 2020

MindTouch Combines With Genesys Cloud to Give Customers a Fast and Effective Way for Agents to Access Knowledge Resulting in Improved Service,…

AIT News Desk Jan 15, 2020

Rapid innovation, lightning-fast deployments and infinite scale solidifies Genesys Cloud as the world’s leading public cloud contact center platform…