Computing Avtex Improves Internal and Client Experiences with Genesys Cloud AIT News Desk Jun 29, 2020 To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it…
Computing AWS Is Preferred Cloud Provider for Genesys Cloud Customer Experience and Contact Center Platform AIT News Desk Jun 18, 2020 Powered by AWS, Genesys Cloud improves customer engagement for companies of all sizes worldwide Amazon Web Services, Inc. (AWS), an Amazon.com…
Computing Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized CX AIT News Desk May 8, 2020 New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…
Computing ENGIE Improves Customer Experience With Genesys Cloud AIT News Desk Mar 11, 2020 Unifies customer experience across multiple contact centers to improve customer satisfaction ENGIE France BtoC innovates daily to become the global…
Computing New Usage-based Pricing for Genesys Cloud Gives Organizations Ultimate Flexibility AIT News Desk Feb 20, 2020 Customer experience industry’s most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global…
Computing MindTouch Knowledge Management Solution Now A Premium Client Application on Genesys AppFoundry AIT News Desk Jan 16, 2020 MindTouch Combines With Genesys Cloud to Give Customers a Fast and Effective Way for Agents to Access Knowledge Resulting in Improved Service,…
SaaS Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization AIT News Desk Jan 15, 2020 Rapid innovation, lightning-fast deployments and infinite scale solidifies Genesys Cloud as the world’s leading public cloud contact center platform…