Machine Learning CSS Corp Acquires San Francisco-based Directly’s OnDemand Business AIT News Desk Mar 18, 2022 Clients to benefit from the synergy of OnDemand's GigCX model, along with CSS Corp's full-time associates and CSS Edison® technology platform CSS…
Cloud Genesys and Limitless Launch New Digital Experience for Consumers AIT News Desk Feb 2, 2021 Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service Genesys,…
Analytics ‘Gig’ Customer Service Booming During COVID-19, Says Report AIT News Desk May 12, 2020 Two thirds of Gig customer service experts are picking up extra tasks due to COVID-19. 1 in 3 ‘Gig on the side’ to supplement full-time work.…