Machine Learning Genesys Moves Experience Measurement Beyond NPS with Actionable Insights and Industry Benchmarking PR Newswire Jun 20, 2023 Genesys unveiled its Experience Index methodology: the first people-centric approach based on listening and understanding what really motivates…
Machine Learning Genesys Extends Beyond the Contact Center with New AI-Powered Employee Experience Solution PR Newswire May 15, 2023 Genesys, a global cloud leader in experience orchestration announced the Genesys Cloud EX solution, a new product to engage, motivate and empower…
Cloud Genesys Launches Industry-First Automated Trial and Purchase Experience, Making Rapid CX Innovation… PR Newswire Mar 29, 2023 Genesys, a global cloud leader in experience orchestration, introduced the GCXNow offering, a new way for small- to mid-sized organizations to quickly…
Cloud Genesys and Acqueon Partner to Bring Advanced Revenue Intelligence to Enterprise Customer Experience PR Newswire Mar 22, 2023 Genesys, a global cloud leader in experience orchestration, and Acqueon, a leading customer engagement platform specializing in outbound revenue…
Technology CGI Partners With Netapp to Help Clients Accelerate Data-Intensive Digital Transformation in the… PRNewswire Mar 17, 2023 CGI announced a new global alliance partnership with NetApp focused on helping organizations across industry sectors unlock the full potential of…
Technology Ingram Micro Announces Inaugural Global Cloud and Innovation Summit: May 15-17 in Las Vegas AIT News Desk Jan 29, 2023 Inspiring the market to interact versus transact and to think differently about business transformation and technology innovation, Ingram Micro…
Technology Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience… AIT News Desk Jan 13, 2023 Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…
Technology New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer… AIT News Desk Nov 14, 2022 Genesys, a global cloud leader in experience orchestration, announces the release of "The Challenge of Customer-Centric Banking," a research report…
Cloud DriveNets adds Cloud and Networking Industry Veterans to Leadership Team AIT News Desk Jun 29, 2022 DriveNets – a leader in cloud-native, disaggregated networking solutions – announced the addition of three industry veterans to its leadership team.…
Cloud OVHcloud US and Lenet Partner to Make Migration to Cloud Easier, Cost-Predictable, and More Secure AIT News Desk Jun 9, 2022 Leading global cloud provider OVHcloud US announced its partnership with Lenet, a renowned end-to-end IT service provider for businesses operating in…