SaaS Global Contact Center Software Leader Expands Relationship With ESG AIT News Desk Jul 9, 2021 Four-Year Extension and 10x Scope Expansion Increases Adoption of Customer Success as a Service® Customer Education Offering with Existing Technology…
IT and DevOps Global Contact Center Industry Meets COVID-19 Challenge with Remote Work, Automation, AI AIT News Desk Oct 13, 2020 ISG Provider Lens™ report finds providers with digital capabilities, including cloud platforms, held strong advantage when responding to sudden…