RoboKiller, the app that eliminates 99% of robocalls and robotexts, identified that Americans received 10.8 billion robotexts in August, a 9% decrease…
Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by one of the largest health insurance companies in …
Health insurance companies tout prior authorization for certain medical procedures, treatments, or drugs as a cost-saving measure, but insurer-imposed…