Machine Learning HGS Next-Gen Accelerator Harnesses Generative Artificial Intelligence for Contact Centers AIT News Desk Dec 19, 2023 HGS Agent X 23 release unlocks the ability of contact center agents to be more effective by utilizing AI to turn conversations into data and extract…
Technology HGS Appoints Patrick Elliott as New CEO for HGS UK AIT News Desk Feb 14, 2023 Hinduja Global Solutions Limited (HGS) (Listed on NSE & BSE, India), a leading provider of solutions in digital consumer experience (CX), business…
Technology ‘HGS Axle’ Smartbot Solution Improves Customer Experience for Roadside Incidents AIT News Desk Dec 15, 2022 Human-centric bot technology has aided nearly 35,000 drivers seeking emergency roadside assistance to date Hinduja Global Solutions (HGS)…
Technology HGS Launches Global Customer Experience Hub in Barranquilla, Colombia To Support Multilingual… AIT News Desk Dec 1, 2022 Career opportunities for leadership, HR, training, and frontline customer advocates Hinduja Global Solutions (HGS) , a digital-led CX…
Cloud HGS to Deliver Critical Support for UK Public AIT News Desk Feb 22, 2022 Hinduja Global Solutions (HGS) has announced that the company has been selected by the UK Health Security Agency (UKHSA) to provide critical customer…
Sales and Customer Support HGS To Acquire Diversify Offshore, Australia AIT News Desk Jan 31, 2022 - Acquisition to open up ANZ as a new client market - Addition of 1,100+ domain experts and four delivery centers in Philippines Hinduja Global…
Vision HGS Unveils New Digital-Led Vision AIT News Desk Dec 9, 2021 New brand positioning underscores commitment to exceed rising customer and employee expectations Hinduja Global Solutions unveiled a new brand…
Life Sciences HGS AxisPoint Health and Parkland Community Health Plan Partner to Deliver Disease Management AIT News Desk Dec 12, 2020 AxisPoint Health to provide its health plan services and analytics to Parkland Community Health Plan to support 195,000 Medicaid beneficiaries in…
Analytics HGS Launches New Contact Center Analytics Platform AIT News Desk Oct 9, 2020 Hinduja Global Solutions (HGS), a global leader in business process management (BPM) and customer experience solutions, announced the launch of HGS…
Martech Business Process Management Industry Gets a Boost During COVID-19 AIT News Desk Sep 14, 2020 As global brands seek innovative customer experience solutions during the pandemic, HGS announces plans to add more than 2,000 U.S.-based jobs through…