Customer Experience Customer Experience Takes Center Stage at European Firms AIT News Desk Oct 20, 2022 Enterprises seek new contact center technologies and services to meet growing expectations and rising stakes for company reputation, ISG Provider…
Cloud Asia Pacific’s Spending on Cloud Services Down Sharply in Q3, ISG Index Finds AIT News Desk Oct 19, 2022 Managed services growth not enough to offset pullback in XaaS spending Spending on cloud services in Asia Pacific was down sharply in the third…
Cloud Companies Hire Partners for Contact Center Modernization AIT News Desk Oct 18, 2022 For many enterprises facing changing customer expectations and technologies, as-a-service offerings are the fastest way forward, ISG Provider Lens…
SaaS Workday Services Bringing New HCM Era to Europe AIT News Desk Oct 14, 2022 Digitalization, pandemic effects nudge enterprises toward modern, SaaS-based workforce management that meets European requirements, ISG Provider…
IT and DevOps Global Spending on IT and Business Services Slowed in Q3, Though Demand Remains High, ISG Index… AIT News Desk Oct 14, 2022 Global spending on IT and business services pulled back slightly in the third quarter amid rising economic concerns, though the volume of contracts…
Cloud Cloud Platforms Require Stringent Cybersecurity AIT News Desk Oct 7, 2022 ISG expert outlines cloud assessments and cybersecurity strategies to protect cloud-based workloads during ITPro Cloud assessments can…
Energy management UK Utilities Seize Digital Advantage for Greener Energy AIT News Desk Oct 5, 2022 Technology adoption makes British power sector a leader in smart grids, but infrastructure and customer engagement challenges remain, ISG Provider…
Manufacturing Sustainability a Top Objective for Smart Manufacturing in Europe AIT News Desk Sep 30, 2022 The majority of manufacturers in Europe are looking to smart manufacturing to deliver sustainability and cost savings, according to a survey from…
Cloud Cloud Migration Expands France’s SAP Ecosystem AIT News Desk Sep 27, 2022 Large companies partner with providers to adopt cloud hosting and S/4HANA while midmarket evolves more slowly, ISG Provider Lens report says The…
Healthcare Management Future of Healthcare Rests on Technology Innovation and Connected Systems, ISG Experts Say AIT News Desk Sep 23, 2022 Digital innovations and new operating models shaping the future of healthcare will be the focus of the upcoming ISG TechXchange: Healthcare and Life…