Information Services Group

ISG delivers findings of first-ever State of Applied Generative AI Market report, provides sneak peek of new, SaaS-based next-gen sourcing…

Contact center performance now affects enterprise value, so more companies are embracing cloud-based contact platforms, ISG Provider Lens report…

Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens report says Enterprises in…

Advanced customer experience solutions and services remain vital to enterprise success and are more critical than ever in Europe, ISG Provider…

Companies still engaging service providers to add employee self-service, AI-based compliance and other features, ISG Provider Lens report says…

As customer experience becomes central to company performance, enterprises turn to cloud solutions and service providers, ISG Provider Lens report…

Firms seek help with automation, expert skills as outstanding customer experience becomes essential to business success, ISG Provider Lens report…

Enterprises embrace provider offerings that cut costs, reduce manual effort and help companies to use data for strategic decisions, ISG Provider…

Enterprises are automating financial processes and adding analytics tools, elevating FAO partners to more strategic roles, ISG Provider Lens…

Fewer regulations, competitive wages and advanced infrastructure make the Netherlands a key hub for accessing global markets, ISG Provider Lens…