German Microsoft Ecosystem Cools With Slower IT Spending
German enterprises scaled back some IT investments in the second year of the COVID-19 pandemic, but many are continuing their migrations to cloud…
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ISG Automation Supports Western Union Intelligent Automation Program
Firm partnering with WU to launch and scale RPA and prepare for future automations
Western Union, a global leader in cross-border, cross-currency…
Swiss Firms Embrace Local Region for Microsoft Azure Cloud
Swiss enterprises, typically conservative about cloud migration, have grown more accepting of the Microsoft Azure cloud since a Switzerland region was…
Microsoft Partners Aid Transformation of U.S. Public Sector
Government agencies are replacing old technology and moving to the cloud after COVID-19 reshaped their operations, ISG Provider Lens report says…
Wave of Transformations Lifts Brazilian ServiceNow Partners
Enterprises in Brazil are modernizing workflows to adapt to disruptions and new regulations, ISG Provider Lens report says
Enterprises in Brazil…
ServiceNow Ecosystem Helps U.S. Firms Rein in Complexity
The fast-growing workflow platform is easing application and function sprawl at U.S. enterprises in many industries, ISG Provider Lens report says…
Insurers Seek Tech Support to Compete in Changing Market
ISG Provider Lens report finds insurers embracing different technologies and provider relationships based on their maturity and primary objectives…
Australia’s Rapid Cloud Growth Lifts Microsoft Platforms
Cloud migrations are accelerating and maturing, with enterprises now moving more complex applications to Azure, ISG Provider Lens report says…
ISG to Publish Reports on Contact Center Services, Platforms
Upcoming ISG Provider Lens studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid the pandemic and…
U.S. Firms Use Microsoft Cloud Tools to Compete for Workers
Platforms for cloud-based work are becoming essential as employees demand remote options and a better experience, ISG Provider Lens report says…