Machine Learning Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence AIT News Desk Oct 4, 2022 Balto, a leader in uniting contact center agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider…
Customer Experience Aceyus and Five9 Expand Partnership to Help Contact Centers Improve Productivity and Customer and… AIT News Desk Sep 2, 2022 Aceyus, a global leader in customer experience, reporting, and analytics, is excited to announce an expanded partnership with Five9, an…
Cloud New Five9 Study Finds Contact Centers Face Workforce and Technology Gaps as Customer Service Becomes… AIT News Desk Jul 28, 2021 Contact center professionals responding to a survey by Five9 and ICMI reported an average agent turnover rate of 58%, noting increased workload was…
Video Zoom to Acquire Five9 for $14.7 Billion to Reimagine Intelligent Cloud Contact Center AIT News Desk Jul 19, 2021 The Combination Of Zoom’s Robust Communications Platform With Five9’s Intelligent Cloud Contact Center Will Enable Organizations To Reimagine The…
Cloud Five9 Receives Highest Product Scores in Two Use Cases in the 2020 Gartner Critical Capabilities for… AIT News Desk Dec 8, 2020 Five9 ranked highest in CCaaS Platform, for ‘North America’ and ‘Agile Contact Center’ use cases Five9, a leading provider of the intelligent cloud…