Cloud Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and… AIT News Desk Aug 11, 2022 50% are focused on reducing agent/employee turnover and 44% are focused on implementing AI and automation to assist agents Five9, Inc., a leading…
Financial Services Five9 Poised To Continue To Transform Customer Engagement And Drive Industry-Leading Growth And… AIT News Desk Oct 1, 2021 Third Quarter 2021 Financial Results to be Released on November 8 Financial Analyst Day to be Held on November 18 Five9, Inc. a leading provider of…
SaaS OpsMx Accelerates Continuous Delivery With Intelligent SaaS Solution AIT News Desk Jun 25, 2021 New SaaS solution leverages AI/ML to deliver intelligent software delivery at cloud scale. OpsMx, a leader in intelligent software delivery, is…
SaaS VMware Names Paula Hodgins SVP, Worldwide Accounts and Telco Sales AIT News Desk Mar 18, 2021 VMware, Inc., a leading innovator in enterprise software, announced Paula Hodgins has joined the leadership team as senior vice president of worldwide…
Security The CyberWire Collaborates With Microsoft Canada To Accelerate Cybersecurity Education And Awareness… AIT News Desk Mar 16, 2021 The CyberWire announced today that Microsoft Canada has joined its distinguished academic, research, and industry partner program, focused on…
SaaS Fuze Appoints Veteran Finance Executive Edward M. Durkin as CFO and Dan MacDonnell as Senior… AIT News Desk Jan 20, 2021 The newest leadership additions to help drive Fuze growth in the accelerating cloud-based communications market Fuze, the leading cloud-based…
Regulation and Compliance Managment MetricStream Accelerates Growth in Asia Pacific with Hiring of Managing Director of APAC, Based in… AIT News Desk Jan 18, 2021 Aravind Varadharajan joins the sales leadership team in Singapore expanding MetricStream's presence in APAC as part of their growth strategy for…
Cloud Genefa Murphy, Former Micro Focus Chief Marketing Officer (CMO) and HPE Executive Joins Five9 as New… AIT News Desk Jan 13, 2021 Five9, an industry-leading provider of the intelligent cloud contact center, announced the appointment of Genefa Murphy, PhD, an industry recognized…
Cloud Five9 Announces Joint Customer, ProSites, is Utilizing UC Integration With Microsoft Teams AIT News Desk Nov 13, 2020 Five9, an industry-leading provider of the intelligent cloud contact center, demonstrates continued collaboration with Microsoft as it expands new…
Cloud Microsoft Names Christopher Young to Lead Business Development AIT News Desk Nov 12, 2020 Microsoft Corp. on Wednesday named Christopher Young as executive vice president of business development. Young will report directly to Microsoft…