Martech Leading Japanese BPO Adopts NICE Enlighten AI For Smart Quality Management And Improved Customer… AIT News Desk Nov 26, 2021 NICE Enlighten enables efficient targeted behavioral coaching for CSAT improvement and massive productivity gains NICE announced that NTT Marketing…
Business Intelligence Total Economic Impact Study Reveals Organizations Using LexisNexis InterAction Achieved 220% ROI… AIT News Desk Jul 16, 2021 The study also finds that businesses deploying InterAction saw a 62% efficiency improvement in their marketing and business development staff…
Analytics LexisNexis Interaction Expands Partnership With Akin Gump AIT News Desk Mar 29, 2021 Global Law Firm Rolls Out Interaction CRM Solutions to Every Practice Area LexisNexis Legal & Professional, a leading provider of…