Interactive Voice Response

Intermedia, a leading provider of unified communications and collaboration solutions to businesses and the partners that serve them, announced the…

Clients can now implement state of the art speech recognition into their IVR solutions using Deepgram’s UniMRCP  IVR technology is witnessing a…

The newly integrated partnership will optimize card processing and ACH transactions capabilities for credit unions Repay Holdings Corporation, a…

Mood Media Upgrades Sales and Account Management Teams in Conjunction with Recent ‘Center of Excellence’ Launch to Provide Expert Solutions and Global…

Helps businesses further utilize call logs for marketing whilst reducing call agents' workload transcosmos inc. released an "automated call answering…

Up and running in 48 hours with no charge for 60 days to ensure business continuity, compliance and performance NICE inContact, a NICE business…

Five9, Inc the leading provider of the intelligent cloud contact center, announced that the company partnered with one of the largest global…

The Agency Strengthens Itself in the Direct Response Industry With This Strategic Alignment. Bluewater announced its appointment of Sam Gorewitz in…

GTY Technology Holdings Inc., a leading provider of SaaS/Cloud solutions, announces an Innovation Update summarizing the latest solution developments…

Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the…