Cognitive IPsoft Launches Amelia for Customer Care to Help Organisations Scale and Enhance Customer Service AIT News Desk Jun 2, 2020 The Digital Contact Centre Employee, Who Already Handles 4.5 Million Calls/Month at Telefónica, Can Now Be IPsoft Cloud-Sourced via…
Assistive Technologies IPsoft Named a Leader in Everest Group Report on Intelligent Virtual Agent Technology Vendors AIT News Desk Apr 21, 2020 Receives Top Assessments for Market Adoption, Portfolio MIX, Implementation, Maintenance and Support, and Breadth of Services. IPsoft, the largest…
Life Sciences Sharecare Partners With IPsoft and NTT Data to Power Free COVID-19 Screening Solution With… AIT News Desk Apr 21, 2020 Pisgah Health Foundation becomes Sharecare's first Blue Zones Project partner to integrate and deploy interactive screener to help people get…
Automation HFS Research Highlights Five Critical Requirements for Designing a Hybrid Workforce of Digital and… AIT News Desk Feb 24, 2020 New Report Reviews Best Practices From Enterprise Leaders for Deploying Automation and Cognitive AI When Creating Hybrid Workforces to Maximize…
Interviews AiThority Interview with IPsoft’s Dr. S. Vincent Grasso, Global Practice Lead- Healthcare Sudipto Ghosh Feb 24, 2020 Hi Dr. S. Vincent. Tell us about your role at IPsoft. I am IPsoft's Global Practice Lead -Healthcare & Life Sciences. I am responsible for…
Guest Authors Leading a Successful Hybrid Workforce Steve Haighway Feb 21, 2020 Companies across a range of sectors are increasingly adopting a hybrid workforce model: whereby AI (Artificial Intelligence)-powered digital…
Computing IPsoft Introduces the World’s First Marketplace for Digital Employees: DigitalWorkforce.ai AIT News Desk Feb 6, 2020 Businesses Can Now Hire Cloud-Sourced, AI-Powered Digital Workers to Build a Hybrid Workforce for Better Enterprise Scale, Productivity and Efficiency…
Natural Language IPsoft Elevates Amelia to Become a Digital Human With New Lifelike Avatar AIT News Desk Jan 21, 2020 IPsoft Unveils New Avatar for Amelia, Its Market-Leading Digital Employee, to Deliver the Most Human-Like User Experiences in the Industry, Building…
Chatbots & Intelligent Assistants IPsoft Named a Leader in Conversational AI for Customer Service AIT News Desk Jun 12, 2019 Independent Research Firm States IPsoft Is a "Natural Fit" for Brands Looking to Provide Conversational Automation for Deep Business Processes or…
Natural Language IPsoft’s Amelia Rated No.1 in Everest Group Report on Intelligent Virtual Agent Market AIT News Desk Dec 28, 2018 Amelia, the industry’s most-human digital AI colleague, is the only IVA to receive top ratings across all key dimensions in a new assessment of…